faq

Premium Freeze-Dried Pet Treats | Chicken, Beef, Cod Skin, Moose & Rabbit
Newfound Treat Co. | FAQ
Frequently Asked Questions

Answers about freeze-dried pet treats, storage, and safe handling.

This page covers the most common questions pet owners ask about freeze-dried treats, including what they are, how they differ from dehydrated products, how to store them, and why proper handling matters.

Basics

A strong starting point for customers who are new to freeze-dried treats.

What are freeze-dried pet treats?

Freeze-dried pet treats are made by removing moisture from the product at low temperature under vacuum. That creates a lightweight, shelf-stable format that is easy to store and easy to serve.

What is the difference between freeze-dried and dehydrated treats?

Freeze-drying removes frozen water by sublimation at low temperatures, while dehydration generally removes moisture with warm air and heat. Both reduce moisture, but the process is different.

Are freeze-dried treats usually raw?

Often, yes. Many freeze-dried animal-protein treats are raw unless the packaging specifically says the product was cooked or otherwise treated to reduce pathogens.

Are freeze-dried treats a complete meal?

No. Treat products are generally meant to be fed as treats or snacks, not as complete and balanced meals. Your pet’s main diet should still come from a food intended for everyday feeding.

Feeding & Storage

Practical answers about how to use and store freeze-dried treats.

How many freeze-dried treats can I give my pet?

In general, treats should stay under about 10% of your pet’s daily calories. The rest of those calories should come from a complete and balanced diet that matches your pet’s age, size, and health status.

How should I store freeze-dried treats?

Keep the package sealed and store it in a cool, dry place. Follow the storage directions on the label, and keep heat and moisture away from the bag once it has been opened.

Do freeze-dried treats need to be refrigerated?

Shelf-stable treats are typically stored at room temperature when the label allows it, but the package directions should always be the final guide. The key is keeping the product dry and properly sealed.

Why do freeze-dried treats feel light and crisp?

Because most of the moisture has been removed, the finished product weighs much less than fresh meat and often has a dry, airy, crisp texture.

Safety & Labels

Common questions about handling, ingredient simplicity, and what to look for on the package.

Should I wash my hands after handling freeze-dried treats?

Yes. Even though the product is freeze-dried, you are still handling raw meat. Wash your hands after handling the treats, and clean bowls, scoops, counters, and any other surfaces that come into contact with the product.

Are single-protein treats a good option for sensitive pets?

Single-protein treats can make ingredient selection simpler because there is less for you to sort through. If your pet has allergies, digestive issues, or another medical concern, check with your veterinarian before changing treats.

A quick note on raw freeze-dried products

Freeze-drying is a preservation method, but it is not the same thing as cooking. For that reason, treat handling should still be taken seriously.

If your pet is very young, elderly, immunocompromised, pregnant, or dealing with a medical condition, it is smart to ask your veterinarian whether a raw freeze-dried animal product is a good fit.

Still have a question?

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